Northern Regional Hospital Responds to Public Officer’s Allegation  

On Monday night, we shared a father’s distressing account, accusing the Northern Regional Hospital of negligence. He claimed he had to rush his son to a private clinic for urgent care after the public facility failed to treat him. According to the father, his eleven-year-old son, who had suffered a deep gash between his eyebrows from a fall, waited over an hour without receiving any medical attention. Frustrated by the long wait and lack of care, they left the hospital. The father also mentioned seeing the medical staff chatting idly when he peeked into the ER. In response, the Northern Regional Hospital defended its actions today, stating that the child did not wait for an hour and that his vitals were taken promptly. However, by the time the medical team was ready to attend to his injury, the child was no longer there. Attempts to contact the hospital for further comments were unsuccessful, as the phone lines were reportedly down on Monday. Felix Rhaburn, the Regional Health Manager, provided their side of the story, emphasizing the hospital’s commitment to patient care.

 

Felix Rhaburn, Regional Health Manager, N.R.H.

“We would like to empathize with the client and the father for their experience. And, secondly, we did a review or an investigation of the complaint, and we were not able to verify a significant portion of the statement that the individual had given to different media hosts. So, we verified and the child arrived with the mother at two-fifty-six p.m. And they left at around 3:30, so they didn’t spend an hour at our facility.. So the client and the partner for, um, their experience.  And, um, secondly, we did a review or an investigation of the complaint, and, um, we were not able to verify a significant portion of the statement that the individual have, um, given to different media hosts. So, we, um, verified and a child arrived with  the mother at 2. 56 p.m.  And they left at around 3. So they didn’t spend an hour at our facility. In response to no interruption, the healthcare provider, again, that was incorrect. Immediately, the child was triaged and classified as a priority case. And, um, from there, they have a turnaround time that we work with and they left within that turnaround time. And as far as we’re concerned yesterday, we had some issues with the phone line.”