PEAK Outsourcing Launches New Office Space in Belize City

A brief ceremony was held in Belize City this morning to inaugurate a new office space that will be occupied by PEAK Outsourcing.  The international company is establishing a foothold in Belize and intends to expand its services into Latin America.  Chief Executive Officer Charles Harmornick and Belize City Mayor Bernard Wagner were on hand for the launch.  A News Five team was also present.  Here’s Isani Cayetano with that story.

 

Isani Cayetano, Reporting

PEAK Outsourcing, a dynamic newcomer in Belize’s burgeoning customer and support services sector, is making a bold statement by establishing a new office space, firmly embedding itself in the local industry.

 

Charles Harmornick, CEO, Peak Outsourcing

“This is a huge milestone for us because we had filled the facility across the street with a hundred FTEs [full time employees] which showed that there is great commitment for the North American clients and the UK clients to be positioning business in Latin America and Central America.  So there’s a great demand for doing business within Belize.”

 

Establishing customer support centers and BPO firms creates numerous job opportunities for residents, ranging from entry-level positions to managerial roles.  These jobs often come with training programs that enhance the skill sets of the local workforce, making them more competitive in the job market.

 

Bernard Wagner, Mayor, Belize City

“Whenever you have enterprises investing in buildings, in acquiring land, in fixed assets, you know that you have to have some measure of confidence in the direction the economy is going for the country and for the city.  So we are so excited about playing a role in driving jobs to our young people.”

 

By attracting BPO companies, Belize City can diversify its economic base, reducing reliance on traditional industries.  A thriving BPO sector can attract further investment from related industries, such as legal services, financial services, healthcare and business solutions.  PEAK Outsourcing emerged from a passionate drive to address and surpass the limitations often encountered with large, impersonal outsourcing firms.

 

Charles Harmornick

“What we’re looking for at PEAK is passion, desire, a willingness to learn and a work ethic, and if you possess all of those we can help you learn the skills needed to be able to do this.  That’s a little bit different than the other outsourcers looking for a college degree.  I’m not looking for a college degree.  I’m not looking for somebody that perhaps graduated high school, I’m looking for a good, talented individual that I can invest time and energy and get a return on.”

 

PEAK’s mission is to elevate businesses by delivering top-notch outsourcing services that boost operational efficiency. The company is dedicated to fostering innovation, maintaining the highest standards of quality, and achieving service excellence. The goal is to provide each client with solutions that cater specifically to their individual requirements, ensuring they thrive in their respective industries.

 

Bernard Wagner

“It’s not only about the jobs, it’s about the careers and PEAK Outsourcing, clearly, is differentiating their business from the ordinary sort of call center type business.  They are looking at developing careers and having that person feel a part of that entire company.”

 

Isani Cayetano for News Five.