University of Belize Addresses Registration Issues and Implements Improvements

The University of Belize (UB) has announced improvements to its registration process following recent technical difficulties. At the start of the August semester registration, students faced slow access and frequent outages on the Xenegrade portal. “Despite these challenges, over 4,500 students have now registered successfully,” stated an official statement by UB on Tuesday. 

The university acknowledges ongoing problems with invoices and class availability. In response, the administration has removed the late fee for this semester and is increasing advisor availability during the drop/add period. 

In the statement, it said, “We recognise the need to do better and are pooling all our key resources to focus on immediate, short, and long-term solutions that meet our mandate as the flagship institution of tertiary education.”

Additionally, the university is forming a registration oversight body to explore alternative technologies to prevent future disruptions.

Students experiencing invoice discrepancies are advised to contact the university directly for corrections.