Receiving money from abroad is now faster and more convenient for Digi Wallet users. A new feature launched this week allows users to access Western Union transfers directly through the app, removing the need to visit physical locations. The service is a partnership between Digi Wallet, the Belize Chamber of Commerce and Industry (B.C.C.I.), and Western Union.
The new service allows users to receive international funds with just a few taps on their mobile devices. “Once you select the button, you will be presented with the Western Union form… Then you press submit; within ten minutes, maximum twenty minutes, you will receive your Western Union funds in your Digi Wallet account,” said Monique Vicente Ford, Marketing Manager at Digi Wallet.
“What the Digi Wallet is now venturing into is wallet-adjacent services… that provide more access, more convenience,” Ford added.
Akmar Codd, Business Development Manager at the B.C.C.I., described the partnership as a natural progression. “It’s something that has been introduced within the region. So we in Belize, we are catching up on this. It’s just the way that we think we need to go. It’s accessible; it has the ease of doing business. It really gives our customers options,” he said.
There are no extra fees for using the digital service, but users must own the account receiving the funds. “As a subscriber, you have different holding limits. When you initially subscribe, you’re automatically provided with a silver wallet and you can hold up to fifteen hundred in your silver wallet at any one time. You can always upgrade to gold or platinum, which has higher limits for transacting,” Ford explained. “So if you know that you’re going to be receiving frequent transfers, you can always reach out to us.”