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Mar 5, 2014

Employees discontent with new terms of employment and salaries with Bowen

Christelle Wilson

Wilson says that the restructuring of the company was necessary to provide quality service to customers.


Christelle Wilson, Internal Legal Counsel & PR Officer, Bowen & Bowen

“We have been working for a while now on a restructuring program for our presale off-the-products at Bowen and Bowen. We have customers that need to get our products, get it quickly so that they can resell to their consumers. So what the team did, we got together several years ago and we decided how can we be a better-efficient company and serve our customer base. The solution was that we have presale salesmen go out, take the orders from our customers and then we have the delivery men and their assistants who would go out and deliver these products and everything will be done in a timely manner, efficiently and everybody will be satisfied. So what happened was that, as I mentioned, two years ago, this was thrown around at our employees. We started to train with our deliverymen, with their assistants; with everybody who would play a key role in this presale movement and we have been in discussion with these employees in question and employees on a whole. About two months now we’ve been training them and everything seemed to be going smoothly as far as Bowen and Bowen is concerned and we did conduct some employee evaluation to determine who will be our presales men, who will be our deliverymen, who will be assistants.”


Duane Moody

“There must be setbacks caused by the actions of these men. Could you tell us about that? Is there any financial implication to this? Human resources, things like that?”


Christelle Wilson

“I’m glad you asked that Duane because we did incur a great loss due to the fact that these gentlemen did not come to work. Remember this is a new system where we have our presales men go out and then our deliverymen and assistants take out the goods. So what we had had to happen yesterday was that men who should have been out pre-selling the goods had to then turn around and had to deliver. So we lost a day of getting sales. We also did not get to finish all the deliveries we had because we had new guys, who are not familiar with the routes, trying to get our goods to our customers because at the end of the day, we still have our customers to satisfy.”


Wilson told News Five that all benefits as prescribed by the law will be paid to the terminated employees.

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