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Jun 20, 2019

Postal Services Upgrades to Benefit Customers

So, what does this M.O.U. mean for postal services in Belize and for the users of this service? Postmaster General James Gabriel says this boost comes at a critical juncture in the history of postal services in Belize. The M.O.U. provides for major upgrades in the delivery of posts which will be supported with the introduction of new technology. Gabriel spoke with the press after today’s event to share his excitement about Taiwan’s gift to the postal services.

 

James Gabriel

James Gabriel, Postmaster General

“The significance of the stamps – stamps are viewed as ambassadors for one country. It travels the entire world and so what that does for our two countries is that it shows the relationship that our country has had with Taiwan for the past thirty years. I view this as something significant because I mentioned, it is not too often that countries work closely together for these initiatives because it shows the entire world what countries can accomplish by working together. We have also signed a memorandum of understanding and two points that stood out from that M.O.U. is the improvement of our traditional services but most importantly the assistance that we are getting from Chung-Hua Post to in terms of creating innovative services for the postal service. Now, that is crucial because the Post Office is indeed at the crossroads. If the post office doesn’t engage with the technological aspect of how we do things today it could certainly be left behind. I am very, very glad that Chung-Hua post has stepped in and offered assistance to us because what we have experienced over the years within the postal service is the lack of the skill-set for us to advance. One of the first things that I will be looking at is the introduction of our mail box service that we have so long ago contemplated. The mail box service is essentially where you have customers doing orders by way of the internet, they order through the post-office and the post office would then deliver that service. We have been making baby steps towards it. Recently, the post-office has been testing with what is referred to as customers declaration systems. What that does is that our customers can go online when they are sending an item or receiving an item and input that information into the computer and immediately the related post office will know what will be coming into their post office. What that does in terms of the mailbox service that we want to offer is that it reduces the time that it stays at customs; customs will be pre-informed about what is coming in and as such all that red tape about physically opening the package will no longer be necessary. So, we are looking at a speedier delivery of service to the customers.”


Viewers please note: This Internet newscast is a verbatim transcript of our evening television newscast. Where speakers use Kriol, we attempt to faithfully reproduce the quotes using a standard spelling system.

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