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Apr 4, 2019

Healthy Living: Behind the Scenes at K.H.M.H. Lab

They work behind the scenes playing a crucial role in our diagnosis and care. Most often once we see blood sample drawn, we give little thought to it until we get the results. But the tests conducted in medical labs and the efficiency and accuracy of the work of lab technicians cannot be understated. From April twenty-second to the twenty-seventh, K.H.M.H. and others across the globe will celebrate Medical Laboratory Professionals Week. To understand more about the critical role lab techs play in our healthcare, we go behind the scenes at the K.H.M.H. in tonight’s Healthy Living.


Carolina Landaverde, Lab Manager, K.H.M.H.

“Without the lab there is no complete medical care.”


Marleni Cuellar, Reporting

For anyone who has accessed medical care at the K.H.M.H. or any clinic or hospital, we rarely think of the efficiency of the personnel working behind the scenes ensuring our proper care and treatment. The lab technicians at the Maria Elena Sylvester lab at the Karl Heusner Memorial Hospital is a small of persons who play an integral role in medical care at the K.H.M.H.


Carolina Landaverde

Carolina Landaverde

“What I like most is the challenges to come up with picture that the doctor can see very clearly to make his or her diagnosis. Without that picture the doctor will simply be guessing what the patient have or will try to prevent or cure or manage. Although we are behind the scenes, doing our work, we are pivotal in the healthcare team.”


Carolina Landaverde is the lab manager at the K.H.M.H.  She explains that lab tests, like those conducted in here lab, whether blood, urine or any other specimen allow for a confirmation of a doctor’s diagnosis and essential part of medical care. Carolina has been a lab technician for almost twenty-three years; she spent nearly half of that time in private practice. Now in charge of the lab at the country’s referral hospital, she explains how her small team of less than ten is able to manage the immense workload and maintain quality standards.


Carolina Landaverde

“When it comes to the technical part of the lab work we basically do the same thing wherever you go whether it’s I the private the public or your own lab you will have to maintain that standard that quality and you need to follow your procedures that are in place.  Here at the K.H.M.H. we work on a twenty-four-hour basis so we are open all year long on all holidays and special days we are here working to serve the people. Our turnaround time is one hour especially for accident and emergency those patients are our priority. So we have a system in place where we do emergency first then I.C.U. and then the other wards follows. Every month we see roughly a thousand two hundred to a thousand four hundred from the accident and emergency alone. On a daily basis for emergency we see about seventy-five patients and that would rage for a variety of tests. Whether t be hematology, chemistry, urinalysis to pregnancy test to blood transfusion that can only be ordered for one patient so when you talk about an RTA a gunshot poly trauma cancer dialysis patients were the one that deal with them. With speed you have to be careful not to compromise accuracy. Once the sample gets here we do our pre analytical verification. Where we verify it is the patients test ID the patients name the right samples are sent — that is important — and then we proceed with the testing. One of our major benefits here is that we have all the instruments that are of high quality.”


With the hundreds of tests conducted each day, these high tech machines run almost every day, Carolina explains that the lab maintains back up equipment for each so that they can always deliver the much-needed results within their own hour deadline. While the lab does offer services to the public, the majority of the work comes from right within the hospital. For Carolina, after 23 years, she still finds the job fulfilling and looks forward to the challenges she faces each and every day.


Carolina Landaverde

“Every day is something new it’s never stagnant. You come here and you don’t know what you will see or be dealing with making a diagnosis sometime sits very strange for example in the case of Zika you know it’s the lab that confirm those. So new disease and the fulfillment of a day is what makes you keep going not the pay.”


The K.H.M.H. will be hosting a Lab Expo at its parking lot on April twenty-fifth starting at nine a.m.

Viewers please note: This Internet newscast is a verbatim transcript of our evening television newscast. Where speakers use Kriol, we attempt to faithfully reproduce the quotes using a standard spelling system.

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