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Nov 12, 2018

No Response from 9-1-1 Line for CDS Gas Burglary Call

Owner of the C.D.S. Gas, Stephen Bisset, says he also believes the robbers are the same ones who robbed the gas station a month ago. Bisset, who is out of the country, told us via phone that he is disappointed that there was no response from 9-1-1. He says that a neighbor called repeatedly and there could have been a quicker response from the police, preventing the men from being shot. Today we asked police what was going on with the 9-1-1 line.


On the Phone: Stephen Bisset, Owner, CDS Gas

“What we want to say from CDS Gas is that our prayers go out to both injured individuals, Mr. Daniel and Mr. Andres. We are praying for a speedy recovery for both of them. But, we are very disappointed that one of the neighbors of the business heard what was going on and made numerous calls to 9-1-1. We have evidence of a minimum of sixteen calls made to 9-1-1 over a period of half an hour and not a single call was answered. This is totally disturbing to all of us at CDS and I believe the whole of Belize will be disappointed in that because we expect that 9-1-1 would have at least answered. We don’t know if they would have answered if that would have stopped these gentlemen from shooting these individuals. But at least we would have felt better knowing there was some response. A month ago there was a burglary at the gas station and we understand that these individuals are the same individuals that returned. They came a month ago and they broke in and didn’t get anything. They told the watchman that they came the last time and they came again and they still didn’t get anything because we don’t keep anything.”


Alejandro Cowo

ASP Alejandro Cowo, O.C., C.I.B., Belize City

“We are aware of that information that one of the neighbors was calling but he couldn’t get to the operator at 9-1-1.”


Andrea Polanco

“Is there anything that the police is doing to look into that particular issue?”


ASP Alejandro Cowo

“Yes, it is not the first time that we are having this problem. Sometimes when you call 9-1-1, you get Orange Walk Station; sometimes you get the Ladyville station and sometimes the Belize City station. It is a problem that we have been having with the system for the past two months and we are trying to repair that system.”


Until the emergency line is fixed, residents are asked to call the direct lines to police stations in their area. For the Belize rural area, you are advised to call the Ladyville police station at 205-2022.

Viewers please note: This Internet newscast is a verbatim transcript of our evening television newscast. Where speakers use Kriol, we attempt to faithfully reproduce the quotes using a standard spelling system.

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