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Sep 6, 2017

When will passport system be fixed or changed?

In February, News Five reported on a temporary backlog of passport processing in Belmopan due to issues with the antiquated system in place. At that time the Ministry, represented by junior minister Beverly Williams, indicated that once a new system was procured it would be slowly implemented alongside the current system. Months later, according to Immigration Director Diana Locke, that process is ongoing and not yet resolved.


Diana Locke, Director of Immigration

Diana Locke

“We are developing a technical information which will be used to acquire a new system. We definitely need a new system; this one is twelve years old so we need a new system; there is no upgrading of this one. We are working on getting the technical information together, which we will then be consulting with experts in the field, to make sure that we have everything that we should be considering, and then we will be looking to partners – we’re exploring at least with two companies, two agencies at this point in time to look at what they have to offer, whether or not it would suit our needs and of course the cost considerations because we could want a wonderful system but we may not be able to afford it. And so we do know that there are some basic things that we must have and the biometrics is one of those. We also have to be mindful that with any new system there is licensing that comes along with these things and so we have to ensure that whatever is there the licensing can be transferred that we can continue to have those services and learn from the challenges we’re facing now.”

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