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Jun 4, 2018

A Training in Mediation and Conciliation

The Ministry of Labour invited the International Labour Organisation to train about thirty persons in mediation and conciliation for this week. The training workshop which opened this morning includes senior technical staff of the Labour Office, trade unions and business sector representatives. Rainer Pritzer of the ILO Caribbean Office says that the training for the remainder of the week will look at the process of the negotiations; dos and don’ts, as well as mediation. He explains more about using mediation and conciliation in labour disputes, as well as what’s covered in today’s workshop.


Rainer Pritzer

Rainer Pritzer, Senior Specialist, ILO, Caribbean

“When it comes to labor disputes, disputes at the work place between management and the workforce, or perhaps when disputes cannot be handled any longer after a while, usually they do have to refer it to the labour department. The attempt is to train labour officers effectively but at the same time we have the tri-partite participation, management side and the union side that they run through the same program because it is ideal that they do not have to turn to the labour department to work out dispute and solve dispute between the two of them directly. If not, they will have to come to the labour department and everybody knows the procedures and labour officers will get on it also.  What happens when there is a problem? What are the obstacles why you can’t manage to come to an agreement between the two parties? How a dispute develops? There are early signs and how all of this can be looked at so that you can get an early alert of what is happening and what is going on so that at the right moment, be it the union side, be it the management side, can actually intervene before the conflict develops into a big dispute. What is it now that we can do? When you see these signs you can act early.”

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