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Oct 3, 2016

Rural Eastern Division police establish non-emergency phone service

Turning to the fight against crime…the Rural Eastern Division launched a non-emergency number for the public in that division. The police hope that the number will make it easier for people to report minor crimes and will result in quicker police response. Also as a part of its community efforts, patrols are now going digital – well, mostly digital. Here’s how officers in the Rural Eastern Division explain the number and new patrol equipment:


ACP Edward Broaster, Regional Commander, Rural Eastern Division

“Today we are launching the Rural Eastern Division 615-8911 Non-Emergency number, where individuals will be able to send us message, send us their location and as well as having proper response and timely response at that in terms of responding to individuals concerns and so forth. The problems that we have been experiencing with the local lines especially with the 911. The 911 that we have and our regular phone lines they are intertwined, so if you are calling the 911 or the regular numbers and someone is on the line, you will get a busy tone.”


Juanito Cocom

ASP Juanito Cocom, O.C., Ladyville Police

“When to use the non-emergency number, the flier states…if you or someone else is not in immediate danger, if you would like to contact the police about a non-emergency issue or you or someone else is not immediate”


ACP Edward Broaster

“We also instituted a QR Scan code program. We have QR codes at various buildings in the Rural Eastern Division, particularly; Ladyville and we are looking at expanding it. We are looking at expanding that to neighborhoods. We have since then created for the neighborhood groups through whatsapp communication. Where we have been getting a lot of information and concerns from the public especially from the group ‘ See Something, Say Something, Stop Something.”


Edward Broaster

ASP Juanito Cocom

“We have barcodes at several business establishments and we have a device that reads the barcodes. The patrolling officer and scans all the areas where the barcodes are. We as commanders enter in a web based program and check all the patrols as they go along. So, we know for a fact that they have checked the place and don’t need a supervisor to check physically if an officer has indeed checked an area because we can do it through the database.”

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